Frequently Asked Questions
What is an unsafe product?
A product is considered unsafe when, under normal or foreseeable conditions, within its normal usable life, it poses a threat that is not compatible with normal use and could compromise consumer health or safety.
What should I do about an unsafe product?
According to Regulation (EU) 2023/988 of the European Parliament and of the Council on general product safety, you can either notify us in person at any of our shops or send us information and/or remarks on this issue to the email address dangthuythuy13065@gmail.com.
Product safety contact
Manufacturer
Name: PIKOLINOS INTERCONTINENTAL, S.A.
Address: Calle Galilelo Galilei 2 Parque Industrial, 03203 Elche (Spain)
Contact: dangthuythuy13065@gmail.com.